GoldMine utilizes a concurrent licensing model. Under that licensing model you have a set number of licenses up to that many people may login to GoldMine at any point in time.
The other licensing model that’s popular among CRM vendors is named user licensing. Under named user licensing you must purchase a license for anyone who needs to login to the CRM system, even if it’s only for 10 minutes a month.
The concurrent licensing model is definitely more friendly to the customer!
One issue, though, that customers may run into is someone who logs into GoldMine and stays logged in, taking up a license, even if they aren’t doing any work. By forcing these people to log out of GoldMine after a set period of inactivity you can free up that license for someone else.
To force that log out, go to File | Configure | User Settings. You’ll need master right’s to do this. Once there Double-Click on any user. Notice at the bottom of the user’s Profile tab is “When Idle for 30 minutes.
The 30 can be changed to any value to force the user out after not doing any action in GoldMine for that long. Setting that value to 0, turns off the forced logout.
Happy GoldMining!
